Parents Who Don’t Follow Rules
I am having problems with one of my piano parents. I have a written lesson policy that I provide to new students and have them or their parents sign at the first piano lesson. Overall they’re pretty straighfoward and common rules such as payment structure, cancelations, etc. Well I have one student, well their parent actually, who isn’t following the rules. Lessons are to be paid monthly at the first lesson of the month. So far this student has paid per lesson this month. I was kind of letting it slide even though I e-mailed his mother a few times. Mom is currently out of town for work and my student is with grandma who doesn’t speak great English. I am a traveling teacher and one of the rules is a parent or guardian must be in the home while I am there. Today I get there and grandma had her other daughter and 2 very young children in the home. She decided they would be too loud and left with them. I do not want to punish the student due to problems with the parent and this student really wants to learn to play. I just don’t know what I should do. Any ideas?